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We issue 3 types of travel credit: Flight Credit, Travel Vouchers and Trip Credit. Travel credit can be used to book flights only and is not valid for extras like seats or bags.
Flights that you canceled
1 per passenger
Only the same passenger on the canceled ticket can book and travel using a Flight Credit
Travel must begin 1 year from the date of issue.*
See if your Flight Credit qualifies
On aa.com, or
*Flight Credits issued for flights canceled due to COVID-19 can be used for travel through December 31, 2021.
We'll send you an email with the information you’ll need, including your ticket number. Keep this handy so you can refer to it when you rebook.
If you're an AAdvantage
Keep in mind there are separate ticket numbers for add-ons like seats, upgrades and bags.
Choose ‘View canceled trips’ and enter your trip details.
You’ll see your Flight Credit details on the ‘Your trip’ page.
Go to aa.com and find your new flight. On the payment screen, choose ‘Add Flight Credit.’
Enter the ticket number from your canceled trip and apply the credit.
You may use a credit card to pay any remaining balance.
If you need more help with rebooking, please call Reservations.
Up to 8 per trip
Can be used by the voucher holder to book travel for anyone
1 year from date issued
Electronic vouchers on aa.com, or either voucher type by calling Reservations
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We’ll send you an email with a link to your voucher. There, you’ll see its value, PIN and expiration date.
When you’re ready to book:
You may use up to 8 Travel Vouchers at a time. If the total price of the ticket exceeds the value of your voucher(s), you may use a credit card for any remaining balance.
If you need help, call us at 800-433-7300.
To pay for a flight with a paper voucher, please call Reservations.
Compensation by us, or for remaining value from a Flight Credit exchange
Up to 8 per trip
Can be used by the credit holder to book travel for anyone
We'll send you an email with the information you’ll need, including your Trip Credit number. Keep this handy so you can refer to it when you call Reservations to book.
If you're an AAdvantage
You'll need your 13-digit Trip Credit number that begins with '001'.
Keep in mind there are separate document numbers for add-ons like seats, upgrades and bags.
When you're ready to book your trip, please call Reservations and tell the agent you have a Trip Credit.
