Our luxury experiences help make your travel as seamless as possible. Choose from 6 levels of service and add what you need to personalize and enhance your airport journey.
Contact us to book any of our Five Star experiences.
877-578-2702 (877-5STAR-02)
If you need help navigating an airport or have a tight connection, you can buy Five Star Essentials™ and an American Airlines team member will provide personalized service and guide you through the airport. Five Star Essentials™ is ideal for families and those wanting additional peace of mind as they travel.
We will:
For connections, we’ll meet you after you exit the plane and escort you to your next gate. Connections must arrive from U.S. airports to be eligible.
Five Star Essentials™ is available at 3 U.S. airports for $149 for up to 2 adults and 3 children (17 or under), $25 per additional person.
You must make a reservation at least 72 hours before your flight.
AAdvantage® members can use miles to book Five Star Essentials™ for 15,000 miles for up to 2 adults and 3 children; 2,500 miles per additional person.
If you have a ticket in any of our premium cabins you can buy Five Star Service™, which includes:
Five Star Service™ is available at 16 U.S. and 4 international airports for $350 for the first person; $100 per additional adult; $50 per child (age 17 and under).
AAdvantage® members can use miles to book Five Star Service™ at our 16 U.S. airports for 35,000 miles for the first person; 10,000 miles per additional adult; 5,000 miles per child (age 17 and under).
*Priority Check-In will be used where Flagship® First Check-In is not available
If you have a ticket in any of our premium cabins and would like the Flagship® experience, you can buy Five Star Select™, which includes:
Five Star Select™ is currently available at 2 U.S. airports with open Flagship® Lounges* for $650 for the first person; $150 per additional adult; $75 per child (age 17 and under).
*Where Flagship® First Dining is not available, Flagship® Lounge access will be allowed.
**When applicable
For more privacy before takeoff, Five Star Private Departure™ is available at LAX for customers booked in a premium cabin.
You’ll be escorted to PS* where an agent will help with the check-in process before clearing security via a private TSA lane.
Once through security, you’ll be transferred in an American Airlines vehicle to the terminal.
Inside the terminal you’ll have:
Five Star Private Departure™ is available at LAX for $1,200 for 2 people in the same party; $250 per additional adult or child.
*PS is a private club operated by an independent third party. Five Star Service™ customers must comply with all PS policies, terms, and conditions.
Skip the wait at the airport and get home even faster with Five Star Private Arrival™ – available at LAX for customers booked in a premium cabin.
You’ll be escorted from the plane to PS via an American Airlines vehicle. While you privately clear customs with a dedicated officer, your bags will be delivered.
If you have checked bags, enjoy complimentary VIP Baggage Delivery to your final destination (within the greater Los Angeles area).
If you don’t have bags or you want to get them yourself, you can choose to rest in Flagship® First Dining and be escorted to PS to wait for your bags or car to arrive.
Five Star Private Arrival™ is available at LAX for $1,200 for 2 people in the same party; $250 per additional adult or child.
As part of our partnership, you can use PS for just $1,000 as a first-time trial on any international or domestic flight, inbound or outbound, for up to 4 people in a party.
After completing a first-time trial, you'll be eligible for PS exclusive member benefits and reduced prices on future use; plus the $4,500 annual fee will be waived.
Visit the PS website for a full list of benefits.
The PS experience Opens another site in a new window that may not meet accessibility guidelines
Bypass traffic to and from the airport with a private helicopter transfer powered by BLADE*, available at LAX and JFK.
You can buy the BLADE helicopter service as a private charter for up to 6 people. An additional $350 is applied to standard BLADE fees.
Make a reservation via the BLADE app by choosing ‘American add-on’ or on the BLADE website.
*Helicopter services are provided independently by BLADE.
