Wi-Fi and connectivity
Free inflight Wi-Fi, sponsored by AT&T
AAdvantage® members have access to free Wi-Fi on most domestic and select international flights, sponsored by AT&T. Get ready to elevate your journey with high-speed connection from takeoff to landing.
Not an AAdvantage® member?
American offers free high-speed Wi-Fi across these aircraft:
- All Airbus A319, A320 and A321 aircraft, and all Boeing 737 aircraft
- Select Boeing 787-8 and 787-9 aircraft
- Select American Eagle® regional aircraft
Want to know if your flight has Wi-Fi? Check your boarding pass or look online before you head to the airport.
How to connect to Wi-Fi
Phone or tablet:
- Enable airplane mode and connect to the 'aainflight.com' Wi-Fi signal
- Open a browser and enter aainflight.com if you’re not redirected
- Select ‘Free Wi-Fi’ to access with your AAdvantage® login, or select ‘View Wi-Fi plans’ for other connection options
Laptop:
- Connect to the 'aainflight.com' Wi-Fi signal
- Open a browser and enter aainflight.com if you’re not redirected
- Select ‘Free Wi-Fi’ to access with your AAdvantage® login, or select ‘View Wi-Fi plans’ for other connection options
Not an AAdvantage® member? Select ‘Join’ to create an AAdvantage® account and access free Wi-Fi.
Pricing
If your flight doesn't have free Wi-Fi, you can always access aa.com for free during your flight.
Pay as you fly
Wi-Fi is available on almost all routes for as little as $10.
Pay monthly or annually
If you fly often, you can buy a monthly or annual American Airlines Wi-Fi Subscription Plan for up to 2 devices.
Monthly:
- 1-device - $49.95
- 2-device - $59.95
Annual:
- 1-device - $599
- 2-device - $699
To buy an American Airlines Wi-Fi Subscription Plan, you must:
- Be an AAdvantage® member
- Have an email address saved in your AAdvantage® account
- Have a credit card with a U.S. billing address saved in your AAdvantage® account
Not an AAdvantage® member? Join today.
Your Wi-Fi subscription will be valid on most domestic flights operating between airports within the United States, or between the U.S. and Canada, Mexico, the Caribbean or Central America, where network coverage is available.
Panasonic international Wi-Fi services are not included in the American Airlines Wi-Fi Subscription Plan.
Contact the Wi-Fi provider if you need to request a refund or have any questions.
American Airlines Wi-Fi Subscription Plan
Live Chat
In the air: Choose "Contact Us" in the inflight Wi-Fi portal
Phone:
1-844-994-4646
Email:
The inflight Wi-Fi portal will display "Wi-Fi Onboard (provided by Intelsat)”
Your credit card statement charges will appear as “AA WIFI”
Intelsat
Live Chat
In the air: Choose "Contact Us" in the inflight Wi-Fi portal
Phone:
1-877-350-0038
Email:
The inflight Wi-Fi portal will display "Wi-Fi Onboard (provided by Intelsat)”
Your credit card statement charges will appear as “WIFIONBOARD"
Viasat
Live Chat
In the air: Choose "Contact Us" in the inflight Wi-Fi portal
Phone:
1-888-649-6711
The inflight Wi-Fi portal will display “Connected by Viasat”
Your credit card statement charges will appear as “VIASAT IN-FLIGHT WIFI 888-649-6711 CA”
Panasonic
Phone:
1-866-924-3715
Email:
The inflight Wi-Fi portal will display “Service provided by Panasonic”
Your credit card statement charges will appear as “AA-WIFI BY PANASONIC"
Onboard power
Most of our planes have AC power outlets and/or USB power ports, and we’re in the process of installing even more access to power on other planes.
Phones and electronic devices
You can use your cell phone, laptop and other electronic devices onboard until advised by the flight crew, but phone calls aren't allowed during flight.
Please keep these things in mind during taxi, takeoff and landing:
- Put small devices in airplane mode and either hold or place the device under your seat
- Laptops, virtual reality headsets and other large items cannot be held and should be turned off and put away